Contact
At Minisouq, we take pride in providing exceptional customer service to ensure a seamless shopping experience for our valued customers. Our dedicated team of customer service representatives is always ready to assist you with any inquiries or concerns you may have.
If you need assistance, you can reach out to our customer service team through two convenient channels:
Email: For non-urgent inquiries, you can send an email to support@minisouq.me. Our customer service team will respond to your email promptly, typically within 24 hours. Please include as much detail as possible in your email so that we can provide you with the most accurate and helpful response.
WhatsApp: For more immediate assistance, you can contact our customer service team via WhatsApp at +966 592051380. Our WhatsApp support is available during our business hours, and our team will do their best to respond to your messages in a timely manner. Please note that WhatsApp is only available for text-based communication, and we kindly ask you to refrain from sending voice messages or making voice calls.
Our customer service team is well-trained and knowledgeable about our products, policies, and procedures. They are here to assist you with a wide range of inquiries, including:
- Product information and specifications
- Order status and tracking
- Returns and exchanges
- Payment and billing inquiries
- Technical support
We strive to provide accurate and helpful information to ensure your satisfaction. Our team is committed to resolving any issues or concerns you may have in a professional and efficient manner.
At Minisouq, we value your feedback and continuously work towards improving our customer service. If you have any suggestions or feedback on how we can better serve you, please don't hesitate to let us know. Your input is invaluable to us.
Thank you for choosing Minisouq. We look forward to providing you with exceptional customer service and making your shopping experience a delightful one.